Customer Service
Shipping & Delivery
As all Bodybinds® Classics orders are handmade to order, please allow up to 3 weeks for order processing.
Bodybinds® BLACK orders are processed within 3 business days. If you order Bodybinds® Classics styles with your BLACK order, please allow up to 3 weeks for order processing.
Tracking numbers will be provided once your order has been processed.
US Shipping is free for orders over $75. Shipping is $6 for all orders under $75. All US orders are sent via USPS first class mail.
First Class international shipping is $12. First Class takes on average 10 - 15 business days. Priority international shipping is $20. Priority on average takes 6 - 10 business days. We are not responsible for lost packages. Note we are not liable for customs fees.
Insurance is optional and separate, please email us to insure your package. If you do not insure your package, we are not responsible for lost or damaged packages.
Returns & Exchanges
As all Bodybinds® Classic styles are handmade to order, all sales are final. However, if there is a problem with your order, please contact us. We do accept exchanges and returns for credit only for Bodybinds® BLACK. You must contact us first before returning to orders@bodybinds.com.
Customers are responsible for all return shipping costs. We recommend that you do not wear scented products or deodorant when trying your items on as this may make the items non-returnable. All items must be returned in original condition with tags attached, unwashed and unworn.
Domestic Returns: Returns on Bodybinds® BLACK are accepted for exchange or credit only within 14 days from the ship date, as long as they meet our return policy criteria and are postmarked within the 14-day window. No returns will be accepted after the 14 days.
International Returns: Returns on Bodybinds® BLACK are accepted exchange or credit only within 3 weeks from the ship date, as long as they meet our return policy criteria and are postmarked within the 3-week window. No returns will be accepted after the 3 weeks.
Please send the item(s) you would like to return via insured shipping to:
Bodybinds LLC
223 Jay Street
Unit 106
Brooklyn, NY 11201
FAQ's
Do you have a store:
No, but you can come to our design studio, by-appointment only. Email us if you'd like to stop by: info@bodybinds.com!
Is it possible for me to see the colors? How will I know if I like them?
Yes! Send an email to info@bodybinds.com and the color(s) that you are thinking about and we will mail you swatches.
These are one size? How do I know if it fits me?
- You can view the sizing guide in the 'SIZING GUIDE' tab at the bottom of each style's page and also below.
- Some styles have product videos under the 'VIDEOS' tab at the bottom of the page to help you understand the stretchability of our product.
- A few links to the videos: BOTTOMS | GEMMA HIGH-WAISTED
Bodybinds Sizing Guide
Where are your products made?
All our products are proudly made in NYC.
What is your Warranty Policy?
Quality is our highest priority at Bodybinds. If you feel that a garment is damaged due to a manufacturing defect, please contact us for details on how to exchange the product.
Do the BLACK bras fit like traditional bras?
No, they do not. They are meant to feel as if they are not there. You should not feel restricted while wearing the BLACK garments.
Why are there different interior colors in the BLACK Collection? Is it reversible?
The different interior colors are purely for design feature. It only shows on edges, and barely. Technically, you could reverse it, but we don't advertise that as you will see black (from the exterior) in all areas that are sewn. If you choose to reverse it and the black areas don't bother you, then go for it!
What are the care instructions for Bodybinds BLACK?
Bodybinds BLACK is made out of 100% Neoprene. Therefore, you cannot machine wash, tumble dry or iron. Please handwash only and line dry. For storage, please hang when possible or gently fold and place in your drawer without added weight on top as neoprene has a tendency to crease easily.
Contact Us
Call us at 1-800-378-1411 10:00 am - 6:00 pm EST, M-F or email us at info@bodybinds.com with your questions.